Terms and Conditions

Last Updated: January 31, 2026

These Terms and Conditions ("Terms") govern your use of this website (the "Site") operated by Teesside Glaziers ("we," "us," or "our"). By accessing or using the Site, you agree to be bound by these Terms.

1. Definitions

  • "Site" means this website and all its pages and content
  • "User" or "you" means any person accessing or using the Site
  • "Partners" means independent third-party glazing service providers in our network
  • "Services" means the lead generation and referral services we provide

2. Nature of Our Service

Important: Teesside Glaziers operates a lead generation service. We are not a direct provider of glazing services. Our role is to connect potential customers with independent third-party Partners who provide the glazing services described on the Site.

When you submit an enquiry through our Site, you authorize us to share your information with Partners who may contact you to provide quotes and services. Any contract for glazing work is formed directly between you and the Partner, not with Teesside Glaziers.

3. Use of the Site

You agree to use the Site only for lawful purposes and in accordance with these Terms. You must not:

  • Provide false or misleading information
  • Use the Site in any way that violates applicable laws or regulations
  • Attempt to gain unauthorized access to the Site or its systems
  • Interfere with or disrupt the Site's operation
  • Use automated systems to access the Site without our permission

4. Intellectual Property Rights

The Site and its original content, features, and functionality are owned by Teesside Glaziers and are protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on the Site without our express written permission.

5. Third-Party Partners

Our Partners are independent contractors, not employees or agents of Teesside Glaziers. We do not:

  • Employ, control, or supervise Partners
  • Guarantee the quality, timeliness, or legality of services provided by Partners
  • Endorse or recommend any specific Partner
  • Accept responsibility for Partners' actions or omissions

You are responsible for conducting your own due diligence when selecting a Partner, including verifying their credentials, insurance, and references.

6. Disclaimers and Limitations of Liability

"As Is" Disclaimer

The Site and our Services are provided "as is" and "as available" without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

No Warranties

We do not warrant that:

  • The Site will be uninterrupted, secure, or error-free
  • The information on the Site is accurate, complete, or current
  • Partners will provide satisfactory services
  • Any defects will be corrected

Limitation of Liability

To the fullest extent permitted by law, Teesside Glaziers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your use of or inability to use the Site
  • Any conduct or content of Partners or other third parties
  • Unauthorized access to or alteration of your data

Our total liability to you for all claims arising from your use of the Site shall not exceed £100.

Exclusions

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

7. Indemnification

You agree to indemnify, defend, and hold harmless Teesside Glaziers and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your use of the Site, your breach of these Terms, or your dealings with Partners.

8. Links to Other Websites

The Site may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these websites. Your use of third-party websites is at your own risk.

9. Modifications to Site and Terms

We reserve the right to modify or discontinue the Site at any time without notice. We may also revise these Terms from time to time. Continued use of the Site after changes constitutes acceptance of the revised Terms.

10. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Termination

We may terminate or suspend your access to the Site immediately, without prior notice, for any reason, including breach of these Terms.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Teesside Glaziers regarding your use of the Site.

15. Contact Us

If you have any questions about these Terms, please contact us at:

Email: [email protected]